ViralHook ai
ViralHook ai
Privacy Policy
ViralHook AI is operated by Lucidia Records (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ViralHook AI mobile application.
1. Information We Collect
A. Account Information
When you create an account, we may collect:
Email address
Authentication credentials
Account identifiers
B. User-Generated Content
We collect and store:
Prompts submitted to the AI
Generated AI responses
Saved content within your account
This information is necessary for app functionality and user experience.
C. Automatically Collected Data
We may collect:
Device information (model, OS version)
App usage statistics
Log data and performance data
Crash reports
D. Payment Information
Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.
2. How We Use Information
We use collected data to:
Provide AI-generated content
Maintain user accounts
Improve app functionality and performance
Process transactions
Prevent abuse or misuse
Comply with legal obligations
3. Third-Party Services
We may share limited data with trusted third-party providers for:
Cloud hosting and database services
AI processing services
Analytics providers
Payment processors
These providers process data only as necessary to provide services to us.
4. Data Retention
We retain account data and user-generated content for as long as your account remains active, or as necessary to comply with legal obligations.
You may request deletion of your account and associated data by contacting us.
5. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your data. However, no electronic transmission or storage system is completely secure.
6. Children’s Privacy
ViralHook AI is not intended for children under 13.
We do not knowingly collect personal information from children.
7. Your Rights
Depending on your location (including UK and EU users), you may have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
Lodge a complaint with a data protection authority
To exercise these rights, contact us at: